Shipping Policy

At Drip Diamonds Official, we are committed to delivering a secure, reliable, and discreet shipping experience for all customers in regions where cannabis-related products are legally allowed. This Shipping Policy explains how orders are processed, handled, and delivered.

1. Legal Shipping Regions

We only ship to locations where cannabis concentrate products are legally permitted by local laws and regulations.

By placing an order, you confirm that:

  • You reside in an eligible jurisdiction
  • You meet all legal age requirements for purchasing cannabis-related products
  • The products you are ordering are lawful in your region

Orders placed for restricted or prohibited regions will be cancelled and refunded.

2. Processing Times

Once your order is confirmed and payment is received, processing typically takes:

  • 1–2 business days for standard orders
  • 2–3 business days during high-demand periods, holidays, or product restocks

You will receive an email confirmation once your order has been processed and shipped.

3. Shipping Methods & Delivery Times

We strive to provide fast, safe, and discreet deliveries. Delivery times vary depending on your location:

  • Domestic Shipping (where legally permitted): 1–4 business days
  • Regional Shipping: 3–7 business days
  • International Shipping: Available only to legally compliant regions; delivery times vary by country

All shipping times are estimates and may be affected by courier delays, customs checks, or unforeseen circumstances.

4. Discreet Packaging

All orders are shipped in plain, unbranded packaging to protect your privacy.
No labels, logos, or product descriptions will appear on the exterior of the parcel.

5. Tracking Information

Once your order ships, a tracking number will be emailed to you.
You can monitor your parcel’s progress through the courier’s tracking system

6. Shipping Fees

Shipping costs are calculated at checkout and are based on:

  • Delivery location
  • Shipping method selected
  • Order size and weight

Any applicable taxes or duties for international orders are the responsibility of the customer.

7. Failed Deliveries & Address Issues

To ensure smooth delivery, customers must provide accurate and complete shipping information.
Drip Diamonds Official is not responsible for:

  • Parcels delivered to the wrong address due to customer error
  • Failed delivery attempts due to recipient unavailability
  • Returned parcels caused by incorrect or incomplete address details

If a parcel is returned to us due to incorrect information, additional shipping fees may apply for reshipment.

8. Lost or Stolen Packages

Once a package is marked as “Delivered” by the courier, we are no longer responsible for lost, stolen, or missing parcels.
Customers should contact the courier directly for investigation or claims.

We will assist where possible, but we cannot guarantee compensation for courier-related issues.

9. Customs, Duties & Legal Requirements

For regions requiring customs inspection (where cannabis-related products are legally permitted), customers are responsible for any delays, fees, or restrictions imposed by customs agencies.

We cannot issue refunds for items seized due to local import restrictions or regulatory violations.

10. Contact Us

If you have questions regarding shipping, delivery times, or order status, feel free to reach out.

Email: [sales@dripdiamondsofficial.com]
Website: dripdiamondsofficial.com

Our team aims to respond within 24–48 hours.